Leading Through People

Human Resource Management for Quality and Institutional Excellence

Join the Barbados Accreditation Council for an in-person workshop designed to strengthen the human resource management capacity of educational providers by equipping institutional leaders and administrators with practical knowledge, evidence-based strategies, and best practices that support good governance, organisational effectiveness, regulatory compliance, and continuous quality improvement.

In-person

September 23 2026

Limited Spaces

Workshop begins in

Workshop Context

About the Workshop

Educational institutions are only as effective as the people who lead, teach, and support their operations. As the higher education landscape continues to evolve in response to changing workforce demands, technological advancements, and increasing regulatory expectations, institutions must adopt strategic human resource management practices that attract, develop, support, and retain qualified personnel.

This workshop is designed to strengthen the human resource management capacity of educational providers by equipping institutional leaders and administrators with practical knowledge, evidence-based strategies, and best practices that promote good governance, organisational effectiveness, and regulatory compliance.

The workshop will help participants better understand the critical role that effective human resource management plays in fostering quality, institutional performance, and continuous improvement within the higher education sector.

First Floor, George St, Bridgetown, Saint Michael Barbados

Venue: Barbados Accreditation Council, First Floor, The Phoenix Centre, George Street, St. Michael.

Workshop Logistics

September 23, 2026

8:15 A.M.

Limited

Limited capacity

BBD $75.00

WORKSHOP FEE

September 18, 2026

REGISTRATION DEADLINE

Who Should Attend

Participation is limited to identified stakeholder groups.

School Owners & Directors

Principals & Administrators

Human Resource Officers

Academic Deans

Department Heads

Quality Assurance Officers

Core Benefits

What Participants Will Gain

By the end of this professional workshop, attendees will be equipped with actionable strategies to transform institutional human resources.

Strategic HR Role session at Barbados Accreditation Council workshop

Strategic Role of Human Resource Management

Explain the strategic role of human resource management in promoting institutional effectiveness, quality assurance, and educational excellence. Understand how aligning HR practices with overarching academic goals ensures a foundation for long-term stability.

Recruitment, Selection, and Onboarding

Apply best practices for recruiting, selecting, and onboarding employees to support the attraction and retention of qualified personnel. Learn standardized techniques that guarantee transparency, fairness, and excellence in building your institutional team.

Performance Management Frameworks

Develop a performance management framework that incorporates goal setting, consistent feedback, and ongoing professional development. Identify practical strategies to tangibly improve employee engagement, motivation, and recognition across all departments.

Conflict Resolution & Action Planning

Demonstrate appropriate approaches for managing workplace conflict through effective communication, active problem-solving, and conflict resolution techniques. Conclude by preparing a draft Human Resource Improvement Action Plan outlining priority actions for your organization.

Conflict resolution and action planning session

Topics Covered

Strategic Human Resource Management in Education

Recruitment, Selection and Onboarding

Performance Management

Employee Engagement and Retention

Managing Workplace Challenges

Human Resource Governance and Compliance

Institutional Action Planning

Workshop Programme

The workshop programme is structured to guide participants through key areas of human resource management, from strategic HR practices to institutional action planning.

8:15 a.m. – 8:25 a.m.

Registration

8:30 a.m. – 8:40 a.m.

Welcome, Housekeeping, and Opening Remarks

8:40 a.m. – 9:40 a.m.

Modules 1 and 2 Strategic HRM in Education; Recruitment, Selection and Onboarding

Module 1: Strategic Human Resource Management in Education

The evolving role of HR
Strategic workforce planning
HR and institutional performance
Building a positive organisational culture

Module 2: Recruitment, Selection and Onboarding

Workforce planning
Developing job descriptions
Recruitment strategies
Interview techniques
Fair selection processes
Effective induction programmes

9:40 a.m. – 10:40 a.m.

Modules 3 and 4 Performance Management; Employee Engagement and Retention

Module 3: Performance Management

Setting performance expectations
Goal setting
Performance appraisal systems
Coaching and mentoring
Managing underperformance
Professional development planning

Module 4: Employee Engagement and Retention

Motivation strategies
Employee well-being
Staff recognition
Building collaborative teams
Leadership and communication

10:40 a.m. – 11:05 a.m.

Break

11:05 a.m. – 12:05 p.m.

Modules 5 and 6 Managing Workplace Challenges; HR Governance and Compliance

Module 5: Managing Workplace Challenges

Conflict resolution
Difficult conversations
Grievance handling
Disciplinary procedures
Ethical leadership
Diversity, equity, and inclusion

Module 6: Human Resource Governance and Compliance

Employment legislation
Institutional HR policies
Documentation and record management
Confidentiality
Risk management
Accountability and governance

12:05 p.m. – 1:05 p.m.

Module 7: Institutional Action Planning Participants develop an HR improvement action plan

Participants will develop an action plan that identifies:

Priority HR issues
Recommended interventions
Timelines
Responsible personnel
Monitoring indicators

1:05 p.m. – 1:15 p.m.

Questions

1:15 p.m. – 1:30 p.m.

Wrap-up and Vote of Thanks

WORKSHOP facilitator

Dawn Layne

Principal Consultant

DL Associates | HR Advisory & Learning Consultants Inc.

Dawn Layne is a Human Resources and Learning & Development Executive with over 25 years of experience shaping and driving human capital strategies across diverse organisational environments. Her areas of expertise include labour and employee relations, learning and development, recruitment and selection, performance management, productivity, policy development, and organisational performance.

She has designed and delivered comprehensive training programmes, developed and implemented HR policies and procedures, and led high-impact learning and development initiatives aligned with strategic business objectives. She is also a trained Professor for the Listen Like A Leader Program, certified by Barry-Wehmiller University in St. Louis, Missouri.

Dawn has served on the Technical and Vocational Education and Training Council in Barbados in both Customer Service and Management Lead Bodies. She is a member of the Human Resource Management Association of Barbados, the Society for Human Resource Management, and the American Society for Training and Development.

She holds a Master of Science in Labour and Employment Relations from The University of the West Indies, Cave Hill; an Executive Diploma in Management from the Cave Hill School of Business; an Associate Degree in Hospitality Management from the Barbados Community College; and a Master Trainer Certificate from the Cave Hill School of Business.

Dawn has also served as a Director on the Boards of the Massy Foundation (Barbados), the Barbados Employers’ Confederation, and the Barbados Accreditation Council, where she chaired the Human Resources Committee.

Interactive Format

This in-person workshop will include Q&A, practical discussion, and guided learning focused on strengthening human resource management practices within educational institutions.

What Participants Will Receive

Digital Workshop Evaluation

A digital workshop evaluation via QR code

Certificate of Participation

A Certificate of Participation issued electronically upon completion

Workshop Slides & Presentation Materials

Workshop slides/presentation materials via email

Additional Resources & Follow‑Up

Recommended resources for further reading

Register for the Workshop

Complete the registration form to begin the registration process for the “Leading Through People” workshop. Spaces are limited, and registration closes on September 18, 2026.

Registration & Payment Notice

Workshop fee: BBD $75.00 per participant.
Payment is completed within the registration form. Please have your payment details ready to complete your registration.
Submitting the registration form does not confirm your place; registration is confirmed only after successful payment.